Always An Excellent Experience
We handle every project like it’s our own, A young and energetic team ready to deliver creating solutions that work for your organization. We give our customers a positive experience every time and then we win a life time loyalty card with you because we ensure you have a great customer service experience with us. Every customer can choose fast and efficient self-service on the channels they prefer, with an agent available to help as needed. It’s always seamless and context-driven.
Agents stay sync with customer expectation alongside a consolidated view of relevant information, they can exceed expectations and reach great outcomes, faster. As you gain a deeper understanding of customer needs, your teams become more efficient and effective. Invent is excellent in Business Processing Outsourcing and can deliver it the way you need it.
Multiple Business Creation with One Goal!
Our broad range of services is further strengthened by their deep function … growth and development opportunities across industry sectors.
Success Story
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European based online shop, that sells beautiful jewelry made of base metals and base stones at an affordable price to global customers.
Their products are delivered directly to the customers door-steps and come with a satisfaction guarantee + free shipping.
Initially the customer engaged Invent BPO to carry out a campaign for their Nigerian customers. Due to the success of the first campaign activated, other African Countries were added; which we are proud of.
We now provide telemarketing outsourcing service for the customer to their both local and international customers (Nigeria, Kenya, Tanzania and Uganda)
